Back to home

Towing & Auto Care FAQ for Northern Virginia

Here are clear answers to the questions drivers ask us most often. Old Town Towing is based in Old Town Alexandria, Virginia, and provides 24/7 towing, roadside assistance, auto repair and cash for junk cars across Northern Virginia. If your question isn't covered below, call or text 703-507-2767 or email oldtownautocare4@gmail.com.

Is Old Town Towing available 24 hours a day?

Yes. Old Town Towing's towing and roadside team is on call 24 hours a day, 7 days a week, including nights, weekends and holidays. Call or text 703-507-2767 at any time and a real person will dispatch the closest available truck.

Area: Northern Virginia

How fast can a tow truck reach me in Northern Virginia?

Our average arrival time is 30 to 45 minutes, depending on traffic, weather and your exact location. We dispatch the nearest truck and keep you updated by phone or text until it arrives.

Area: Alexandria, Fairfax, Arlington, Springfield, Woodbridge

What is the difference between flatbed and wheel-lift towing?

A flatbed carries the whole vehicle on a level bed with all four wheels off the ground, which is safest for luxury, classic, all-wheel-drive and low-clearance cars. A wheel-lift truck raises two wheels and works well for short local tows and tight spaces. We choose the right equipment for your vehicle.

Area: Northern Virginia

What does roadside assistance include?

Roadside assistance includes jump starts for dead batteries, spare tire changes, fuel delivery, lockout service, and winch-out recovery from ditches, mud and snow. Many problems are solved on the spot without needing a tow.

Area: Northern Virginia

Do you buy junk cars and non-running vehicles?

Yes. We pay cash for junk, damaged, unwanted and non-running vehicles. Share the year, make, model and condition to get a fast offer, and we provide free same-day pickup in most cases.

Area: Northern Virginia

What auto repair and maintenance services do you offer?

Our Alexandria auto care shop handles engine diagnostics, brake service, oil changes, transmission service, AC and heating repair, electrical repair, tune-ups and Virginia state inspections.

Area: Alexandria, VA

Which cities does Old Town Towing serve?

We serve Old Town Alexandria, Fairfax, Arlington, Springfield, Woodbridge, Annandale, Falls Church, Tysons, Burke, Lorton, Mount Vernon, Reston, Stafford and Fredericksburg, plus surrounding Northern Virginia communities.

Area: Northern Virginia, Stafford, Fredericksburg

What payment methods do you accept?

We accept cash, all major credit and debit cards, and digital payments. Towing and roadside pricing is quoted upfront by phone, and we pay cash on the spot for junk cars.

Area: Northern Virginia